On-Hold Concepts, Inc.

Creating an engaging experience for your customers through media.

For more than two decades, we've positioned our clients on the forward edge of brand-building media - from on-hold advertising and professional voicemail recording, to music that creates the in-house "feel" of your company.

We invite to you explore what we have to offer your business. Take a tour of what we've done for other companies and imagine what we can do for you. Our creative team is standing by to imagine with you when you're ready.

On-Hold Advertising and Music

Turn dead air into an opportunity to connect with your customers and build profit through customer-focused on-hold advertising. Written by experienced ad copywriters, voiced by radio and television voice talent and produced by professional studio engineers, the advertising commercials your customers hear when you put them on hold provide an important link that keeps your customers connected even when you're not on the line...(more)

Professional Voicemail Recording

At some point, nearly all of the customers who call your company will listen to your telephone prompts, whether they need to leave a message, wait on hold or receive navigational guidance. In those few critical moments, a clear, solid voice that reflects your company image is a vital part of maintaining the connection between you and your customers... (more)

In-office Music and Television

Put the power of music and television to work for your business! Studies show that music can reinforce your brand image for your customers, encourage product purchasing, increase worker productivity in your office and more. Whether you're playing the latest music videos in your retail location, showing sporting events in your restaurant, or keeping patients relaxed in your dental chair, television programming is becoming an important tool for every kind of business. The options for music and television programming are endless...and tailored to you. Contact us to find out more

Make it Happen

When it comes to communicating your brand over the phone and on location, trust the company that's been around the media block a few times. On-Hold Concepts. Let's talk.