One size does not fit all!

On-Hold Concepts offers a variety of delivery solutions to get your on hold advertising heard. All equipment that we manufacture or represent features state-of-the-art digital playback technology, and is equipment designed specifically for on-hold and in-store messaging. As wide ranging as our customized on-hold and in-store advertising and music programs are, we know that matching the correct equipment with appropriate features and functions is key to a successful program and return on your investment.

Many of our competitors offer only one type of equipment. But, as a pioneer in this industry with nearly twenty years of experience, we know that the delivery method and sound quality of the messages and music are as important as their content and production values. So, we offer many equipment options, each with its own features and benefits.

Four Choices of Hands-On Digital technology:
With state-of-the-art digital technology offering pristine sound and reliability, On-Hold Concepts can provide music and/or advertising programming on non-volatile, flash digital memory located in your playback equipment. All on hold equipment is 100% compatible with all telephone systems and once you've loaded your new program, it plays continuously with perfect sound reproduction.

1. Compact Disk Auto Transfer to Digital Memory
   Increased memory and extended frequency ranges make the compact disk a logical choice.
   
   
2. Cassette Tape Auto Transfer to Digital Memory
   Another inexpensive delivery system that provides quality sound reproduction.
   
   
3. Floppy Disk Auto Transfer to Digital Memory
   Convenience of email allows easy digital transfer and loading from floppy disk to playback equipment.
   
   
4. Flash Card
   A small and easy-to-store transfer option using standard MP3 files that delivers big quality sound reproduction.
   
   
Plus, Three Choices of Hands-Free Digital Technology:
If frequency of updates in your on hold program is a major consideration, we suggest equipment that allows us to instantly revise your on hold messages directly between our broadcast studios and your offices. There are currently three exceptional means of accomplishing this:


5. Telephone Direct-Connect Delivery (analog and digital)
   This immediate communication link enables us to remotely remove or add time-dated messages or make changes and is the most immediate delivery mode, offering remote programmability.
   
   
6. WAV File Transfer (via CD or internet email)
   Store and transfer your on hold program in .WAV format designed to integrate into your computer-based phone system.
   
   
7. Internet-Based Automatic Upload
   An Internet up loadable messaging system that utilizes state-of-the-art MPEG compression. Effortless, totally hands-free and delivering perfect sound quality, remote unit management and digitally transferred audio uploads are accomplished by using your high-speed Internet connection. Completely secure and automatic!
   
   

Points of Consideration:

What are the minimum and maximum time lengths of your on hold program?
The amount of digital memory needed is a crucial factor in determining the right piece of equipment.

How many changes would your on hold program require and how often would they occur?
The frequency of changes needed in your program will also help define the best playback system for your needs.

Besides on hold advertising, might in-store messaging be a factor?
If yes, we have equipment options that can play in-store messages, which include environmental music, product announcements, in-store promotions and more, occurring exactly when you want them to play. Flexibility is the key here!

Click here to email us for more information about our digital playback equipment